This study aimed to evaluate the impact of RFID practices on retail supply chain performance. Empirical data was collected via an online survey of 300 retail companies, with 43.3% response rate. A hierarchical regression model was developed with eight RFID practices (warehouse, central warehouse, local warehouse, store, Standards, Transportation, Pallet, and software) as independent variables and eight supply chain performance variables as dependent variables.
RFID impacted all supply chain variables (Plan, Forecasting, Source, Replenishment, Ordering, Distribution & Delivery, Store Operations, and Sales & Returns), except Forecasting. Supplier Stock Availability (45.4%), and Wastage at Stores (42.2%) showed the highest impact.
